Online Privacy Statement
Thank you for visiting ZapExchange.com owned
and operated by GreenZap Inc. Protecting consumer privacy is very important to us. This ZapExchange
Online Privacy Statement is available to inform you about our collection and use of personal and
non-personal information so that you can make informed choices about how your own information is
collected and used.
We believe that information used
responsibly benefits consumers and the economy, whether it is information we house
on behalf of consumers conducting transactions or information we collect on behalf
of our business clients. For example, we use consumer information every day to ensure
fast and accurate processing and posting of hundreds of classified ads. In addition,
ZapExchange strives to better serve our customers by offering goods and services that
we believe fit their needs and interests.
ZapExchange is committed to our consumers
and businesses and strive to develop a long-term relationship by providing reliable services.
Central to that relationship is ensuring that we abide by a set of privacy policies, which are
outlined below. These policies guide us in the collection and use of information as well as
employee responsibilities in protecting your privacy. We use personal information about
consumers only in a manner consistent with these policies.
Collection of Information
You can browse the Site without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. If you choose to provide us with personal information, you consent to the transfer and storage of that information to our servers located in the United States .
We may collect and store the following personal information:
email address, physical
contact information, and (depending on the service used) sometimes financial
information, such as credit card or bank account numbers;
transactional information
based on your activities on the Sites (such as buying, selling, item and
content you generate or that relates to your account);
shipping, billing and
other information you provide to purchase or ship an item;
community discussions,
dispute resolution, correspondence through the Site, and correspondence sent to
us;
computer sign-on data,
statistics on page views, traffic to and from the Site, and ad data; (including
the use of "cookies", discussed below);
other information,
including IP address and standard web log information, and
supplemental information
from third parties. (For example, if the information you provide cannot be
verified, we may ask you to send us additional information (such as your driver
license, bank account or credit card statement, and/or a recent utility bill or
other information confirming your address), or to answer additional questions
online to help verify your information.)
Use of Information
Our
primary purpose in collecting personal information is to provide you with a
safe, smooth, efficient, and customized experience. You agree that we may use
your personal information to:
provide the services and customer support you request;
resolve disputes, collect fees, and troubleshoot problems;
prevent potentially prohibited or illegal activities, and enforce our User Agreement;
customize, measure, and improve our services and the Sites' content and layout;
tell you about targeted
marketing, service updates, and promotional offers based on your communication
preferences; and compare information for accuracy, and verify it with third
parties.
Use of Cookies
A "cookie" is a small
text file placed on your computer's hard drive by a web server -- which is
acknowledged by your web browser. We use cookies for a variety of purposes,
including, but not limited to the following:
To assist us in providing our services to you;
To allow you to change
pages during your visit to our website without repeatedly having to re-enter
your password;
To track activity on our website;
To determine whether you
came to our site from a banner ad or an affiliate website; or
To introduce services to
you on this and other websites.
You can usually set parameters
on your computer that allow you to elect to accept cookies or to have your browser
notify you each time a cookie is offered. You can also usually delete cookies
from your hard drive. You can find instructions on how to accept cookies, on
how to be notified that a cookie is being offered, and on how to delete cookies
through your Internet Browser.
Disclosure of Information
Except as described in this statement, we
will not disclose your personal information outside of GreenZap Inc. and its
controlled subsidiaries and affiliates without your consent.
We may access and/or disclose
your personal information if we believe such action is necessary to: (a) comply
with the law or legal process served on Zapexchange; (b) protect and defend the
rights or property of ZapExchange (including the enforcement of our
agreements); or (c) act in urgent circumstances to protect the personal safety
of users of ZapExchange services or members of the public.
We may also share your personal information with:
members of our corporate
family to help detect and prevent potentially illegal acts and provide joint
services; (Our corporate affiliates will market only to users who request these
services.)
service providers under
contract who help with our business operations; (such as fraud investigations,
bill collection, affiliate and rewards programs and co-branded credit cards)
other business entities,
should we plan to merge with or be acquired by that business entity. (Should
such a combination occur, we will require that the new combined entity follow
this privacy policy with respect to your personal information. If your personal
information will be used contrary to this policy, you will receive prior
notice.)
Recipients of Information
GreenZap may disclose consumer information to companies affiliated with GreenZap and to companies or other
parties not affiliated with GreenZap. These recipients include:
Financial institutions, such as banks, credit card companies and brokerage houses;
Online merchants within GreenZap;
Companies that process transactions or provide other services for us;
Government agencies and other agencies permitted under federal law.
Consumer
Access
You may have the ability to view or edit your personal information online. In
order to help prevent your personal information from being viewed by others, you
will be required to sign in with your credentials (e-mail address and password).
Generally, we will not manually modify your personal information because it is very
difficult to verify your identity remotely. You must promptly update your personal
information if it changes or is inaccurate. Once you make a public posting, you may
not be able to change or remove it. Upon your request, we will close your account
and remove your personal information from view as soon as reasonably possible, based
on your account activity and in accordance with applicable law. We do retain personal
information from closed accounts in order to comply with law, prevent fraud, collect
any fees owed, resolve disputes, troubleshoot problems, assist with any investigations,
and take other actions otherwise permitted by law.
Opt-Out Right
ZapExchange may disclose consumer information to third parties as described earlier in this notice. Many of these disclosures are beneficial because they permit goods and services of interest to be offered to consumers. We strive to give consumers choices about how their data will be used. You have the right to opt-out of ZapExchange's membership at any time.
If you wish to opt-out, simply select send an email to support@zapexchange.com . You always have the right to change your mind. If you do not opt-out, we'll assume that you have agreed that ZapExchange may use your personal information to determine what goods and services you may be interested in, offer you goods and services that we think meet your needs, and for the other purposes described herein.
Permission Marketing Emails
Beyond communications required as part of terms of service (order confirmations, shipping details, etc.), users will occasionally receive information on products, services, specials, and/or newsletters via email. Members who no longer wish to receive our email newsletter and promotional communications may indicate such wish by clicking on a designated URL supplied at the bottom of each email, or by un-checking the designated box located within your "Profile".
Security is Priority
ZapExchange is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities. When we transmit highly confidential information (such as a credit card number or password) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always choose to log out before leaving a site or service to protect access to your information from subsequent users.
Links to Other Sites
Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information we collect from you. ZapExchange may provide links to non-ZapExchange companies, like merchants. If you disclose your information to others, whether they are bidders, buyers, or sellers on our Site or other sites throughout the Internet, different rules may apply to their use or disclosure of the information you disclose to them. Since ZapExchange does not control the privacy policies of third parties, you are subject to the privacy policies of those third parties. We encourage you to ask questions before you disclose your personal information to others. We also recommend you carefully study their privacy policies before sharing your information.
E-mail Scams
E-mail can be used for sending scams such as a false offer from a company or an alert to a false computer virus. These e-mails are often forwarded with good intention by friends, adding an erroneous level of legitimacy. If you receive an e-mail that you think could be a scam, do not forward it and delete it immediately. If you receive an e-mail warning that a new computer virus is circulating, check the web site of any one of the well-known anti-virus software companies for validation.
General
GreenZap reserves the right to change any of the terms contained within this Agreement at any time and in its sole discretion. Any such changes will be effective upon the posting of the revised terms on the ZapExchange site.
Our Commitment
ZapExchange is fully committed to meeting the highest standards for our privacy program and protecting your
personal information.
ZapExchange limits access to personal information to those employees of ZapExchange and its affiliates who need it to fulfill their business responsibilities. Employees must adhere to ZapExchange's privacy policies. Employees violating these policies may be subject to disciplinary action, up to and including dismissal. Vendors and other outside contractors we engage are subject to our contractual requirements to ensure that sensitive personal information is safeguarded.